Details about my work experience, accomplishments and skills.
Here are just a few examples of writing projects that I’ve worked on over the years. If you would like to see others, just let me know.
Awarded a six-figure contract with the State of Michigan with this proposal and profile targeted to meet the specific requirements established by the state for a high-end, boutique, technical services provider that specializes in delivering project management/business analysis on complex, multi-year, multi-million dollar, high visibility projects for state government.
Developed and delivered a versatile document template to be used for the IT shared services group for a $4.8 billion women’s retail apparel company with 6 brands to document standard operating procedures, runbooks, training documents, and more to be used for corporate SharePoint sites. This document also includes documentation process, document naming conventions and guidelines on how to use the template.
Wrote this technical manual for one of my employers for the installation of a data mediation product on an IBM-AIX platform.
Handled all aspects of this project, the writing, design and layout of this brochure. It was the cornerstone of a campaign to attract new students in the Central Ohio area to the client’s adult education program.
Designed the template for these memos as well as worked with the Subject Matter Experts to define this process and document it.
Wrote, designed the layout for the book, worked with writers to get permission to include their stories in the book to use as examples of writing techniques, and worked with a designer to create the cover for the book.
Wrote label copy for this product, worked with a graphic designer to develop the logo and overall look of the product line and created unique content for these creativity tools. There are 4 different products in the JumpStart Jar line with 1 more in progress.
Wrote this script for a historical retrospective on the buildings of the Decorative Arts Center of Ohio, researched the history surrounding the property and family, as well as conducted interviews that were videotaped as part of an educational video played in the DAC gallery.
Wrote this copy for the client’s annual campaign to recruit new members and coordinated content with the project managers and board members for this deliverable.
This was written at the request of a leading IT release management automation provider to support their webinars and online content
Wrote this user guide for a trouble ticket manager function for the Lucent ACTIVIEW suite of products. Created the template for this product as well as a style guide for keeping all of the documentation for these products consistent.
This is one of many flow charts developed that documented work process flow and then expanded into standard operating procedures and training materials.
This is a user guide for contextual-based help for the ComverseONE product.